Join Our Team

The Advocate will provide trauma-informed advocacy services for
clients impacted by domestic violence, sexual violence, and other interpersonal abuse and trauma. (comprising 80% of work time).

Responsibilities include:

•  Exhibit congruence between the mission and values of James House and interaction with the community/clients

• 
  Thoroughly understand and abide by James House’s policies and correctly implement all procedures

• 
  Respond quickly and appropriately to hotline calls from survivors, family members and friends, and other service providers during business hours

• 
  Assist as assigned to hotline coverage for after business hours and holidays to include Lethality Assessment calls from local police departments 

• Provide voluntary trauma-informed, culturally sensitive services, including, but not limited to:

○ Supportive Counseling, advocacy, and support groups

○ Support for clients as they develop safety plans, build support networks, process

trauma, and heal from abuse

○ Relevant and appropriate referrals for client’s legal, medical, financial, housing,

and related needs

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• 
   Ensure accurate and timely documentation and reports, including “Documenting Our Work”, client satisfaction surveys, and Vadata

• 
   Facilitate support groups and group activities for clients as appropriate

• 
  Assist with in-kind donations

• 
  In order to actively promote James House’s mission, the Advocate will support the following activities: (comprising 20% of the time)

• 
  In conjunction with the Prevention & Outreach Specialist, coordinate outreach activities around interpersonal violence

• 
   Foster organizational and infrastructure development
   

• 
  Represent James House on select coalitions, caucuses, and task forces

• 
  Organize and/or participate in community events, forums, training events, and cultural celebrations

• 
  Conduct basic administrative/maintenance tasks to contribute to the smooth functioning of office operations

• 
  Advocate for key policy issues

• 
  Housekeeping

• 
  Other duties as assigned

Requirements
● Bilingual English/Spanish preferred
● Ability to maintain a compassionate and professional approach while working with
people in crisis situations, who are of diverse ethnic, religious, national, educational,
language, sexual orientation, cultural, and class backgrounds.
● Excellent writing, public speaking, communication, and interpersonal skills
● Excellent organizational and time management skills, including the ability to multi-task
● Strong computer skills, experience with Google tools and Microsoft products
● Demonstrate effective, critical thinking strategies and appropriate decision-making
● Knowledge of the Tri-Cities and surrounding counties, reliable transportation, a valid VA
state driver’s license, and in-force automobile insurance
● Ability to work independently with little supervision
● Excellent interpersonal skills
● Successful background check
The responsibilities outlined above are neither intended to be all-inclusive nor to list all of the
tasks to be performed. The responsibilities herein listed are intended to be representative of the
tasks performed within this classification. The omission of an essential responsibility does not
preclude your supervisor from assigning duties not listed herein if such duties are a logical
assignment to the position. The position requires some local and statewide travel and includes
some night and weekend hours, reliable transportation, a valid VA state driver’s license, and
auto insurance for one's vehicle. James House is an Equal Opportunity Action employer and is
a drug-free, smoke-free workplace. People traditionally marginalized in the workplace are
strongly encouraged to apply.
By providing mission-driven, client-centered, trauma-informed, culturally sensitive services
through case management plans, we help clients create outcomes that address life satisfaction,
hope and optimism, empowerment, and knowledge about issues associated with interpersonal
violence and the services available to address these issues. Our ultimate goal is to assure client